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IT Support & Management Services

Whether you are a one-man-band or operate a much larger business, Redwax can support all of your IT needs. Whether you require complete IT or computer support, server support, additional IT expertise or external IT consultancy, we can help.

Ad-hoc I.T. Support:

A problem with anything IT-related? You call us we will come and fix it. This service is mainly intended for new clients, with IT emergencies, although we have clients who opt for this long-term. Call 03303 800 023 to initiate your IT support request.

Managed IT Support

Hassle-free assurance that your IT systems are being looked after and maintained, minimising the likelihood of "something breaking". This service is for clients who depend on their IT systems to ensure their business is running smoothly.

Monitoring support packages start at around the cost of a couple of coffees and a cakes a month, to know somebody is watching over your IT, it's a no-brainer. We tailor a package of benefits to meet the needs of your business, not ours. Examples of the services we offer are detailed on the Managed Business IT Support page.

Hardware Upgrades

Get your hardware upgraded extend its life and usefulness.

Software Upgrades

We can upgrade your business software solutions and become the interface between you and their technical support.

Server Management

We can manage and migrate you on-prem and cloud servers, with 24/7 monitoring,

Custom Built PC's

With a standard 24 months warranty, upgradable, and budget spent where it's most needed, there is no better option.

Cloud Support & Migrations

Migration or management, we can help.

Consultant

We can advise you, even if you're in tech yourself, on how best to tackle things.

Testimonials

I don't know how my business survived from an IT point of view before we found Redwax. They're the resource I've been looking for as a small business owner who doesn't really have time to sort out IT problems. Redwax are great at doing that whether it's a kit problem or a program problem. They are unusual in being a computer wizz's and also very personable. I highly recommend them.

Katharine - Friends1st

Redwax migrated our Exchange email to their hosted platform and installed a new server to hold our company data to feed a network of 14 computers. They seamlessly switched from our old server to the new one without any disruption to our business. Since it was installed in 2014 it hasn’t missed a beat and has enabled our business to enjoy robust data access and continuous email communications (both mobile and desktop).

Mike - MD, Storm Geomatics

We are a small company without an in-house IT department. We have contracted Redwax since 2012 to provide IT support. The service has been excellent, providing a rapid response to any issues arising, and proposing and implementing various improvements to our systems. We could not have asked for more.

Paul - Technology Strategy Consultants

Redwax are true professionals with great experience and always up to date with the latest technologies. All round good company to work with!

Sam Cockrill

Redwax are a great asset to our company from the seamless web hosting and support provided to us and our clients, through to the IT expertise for our systems. We always recommend Redwax to our customers too as this gives us peace of mind when working on Web projects.

Tom Walton - Dandelime

Alex has been a great service provider when providing solutions for my web based IT problems. Not only professional and approachable but also an expert in his area. He will always go the extra mile to solve your issue.

Lucy Titchmarsh - Greenhill Gallery

Very professional, approachable and always delivers on time. I have no hesitation in recommending!

Rob Banford - Business Growth Advisor

Redwax have hosted and supported my website since 2010 and I have been very pleased with the service and support.

Susan Lewis - Business Growth Advisor

Laptop died and Redwax quickly confirmed its' death and recovered all my files for a really low fee. I was also given some really solid advice about choosing a new machine! Highly recommended!

Greg Brice

Simple remote support for ad-hoc and macOS users.

03303 800 023

  1. Click the link for your operating system.
  2. Open the downloaded RedwaxSupport file.
  3. Provide us with the code.

Windows

macOS